FAQ(Frequently Asked Questions).
We provide answers to commonly asked questions. For further inquiries, please feel free to contact us.
BioKeeper, a passive type that does not require a power source, has constant melting and freezing points of the phase change material (PCM) installed inside.
Since the phase change process utilizes the physical latent heat characteristics of the phase change material (PCM), which always maintains a constant temperature, it is physically impossible for temperature deviation to occur unless all phases of the phase change material inside BioKeeper change.
Therefore, if you follow BioKeeper’s Pre-Conditioning procedure carefully, you can always maintain the temperature range within 2~8℃ under any outdoor temperature conditions with just one type of phase change material without a separate power device.
It has the characteristic of enabling completely flawless transportation where temperature deviation is physically impossible within the performance period.
Since the phase change process utilizes the physical latent heat characteristics of the phase change material (PCM), which always maintains a constant temperature, it is physically impossible for temperature deviation to occur unless all phases of the phase change material inside BioKeeper change.
Therefore, if you follow BioKeeper’s Pre-Conditioning procedure carefully, you can always maintain the temperature range within 2~8℃ under any outdoor temperature conditions with just one type of phase change material without a separate power device.
It has the characteristic of enabling completely flawless transportation where temperature deviation is physically impossible within the performance period.
In the case of the passive method, it is lighter in weight and has a larger pay-load compared to the active method because it does not use a mechanical freezer.
Additionally, there is no thermal shock caused by turning the power generator on/off for temperature control, preventing possible damage to biopharmaceuticals.
And since there is no air flow, the temperature variation inside the container is small.
Additionally, there is no thermal shock caused by turning the power generator on/off for temperature control, preventing possible damage to biopharmaceuticals.
And since there is no air flow, the temperature variation inside the container is small.
The basic method of using PCM is to freeze it standing up.
However, through consultation with the customer, PCM that is delivered filled to 70% or less can be frozen by lying down.
When freezing the PCM, cold air must be applied evenly to all surfaces to ensure sufficient freezing to maintain performance.
However, through consultation with the customer, PCM that is delivered filled to 70% or less can be frozen by lying down.
When freezing the PCM, cold air must be applied evenly to all surfaces to ensure sufficient freezing to maintain performance.
All of our company’s products display performance retention time based on ISTA (International Safe Transit Association) 7D (Temperature Test for Transport Packaging Products) TEST.
In addition, the performance test equipment is KOLAS certified. When comparing performance maintenance times, it is necessary to check TEST standards.
In addition, the performance test equipment is KOLAS certified. When comparing performance maintenance times, it is necessary to check TEST standards.
Yes, it is possible.
Our company has the technical ability to perform the entire process of calculation/design/production/testing, so we can custom-tailor the product by discussing the desired size, capacity, temperature range, performance maintenance time, etc.
Be careful not to apply excessive shock or pressure.
You must receive sufficient training before use, and be sure to understand and follow the manufacturer’s instructions.
Please check the condition of the product periodically and notify our company immediately if there is a problem.
To download our company’s product manual, select the product you want on the [Product Introduction] page and click the “Download Manual” button.
It is provided in PDF file format and can also be printed.
It is provided in PDF file format and can also be printed.
If you inquire at our company’s customer center or by email, a representative will kindly respond.
We may provide additional data or videos.
We may provide additional data or videos.
Although the terms in the product manual are commonly used terms, they may be unfamiliar to some users.
In this case, please contact our company’s customer center or email and a representative will do our best to provide an easy explanation.
In this case, please contact our company’s customer center or email and a representative will do our best to provide an easy explanation.
Please contact the company’s customer service center or representative and we will resolve the issue quickly. If a problem occurs, we will respond quickly and strive to ensure product quality and safety.
